Empower, educate, and elevate guest experienceswith Ai
Innovation in the restaurant industry has not adequately focused on the challenges faced by the frontline
Retain, Engage, and Impart Knowledge
As guests’ sophistication and expectations in luxury food and beverage programs continue to rise, it’s vital to continually educate and engage both new and seasoned staff.
Because restaurant knowledge is often siloed across various physical and digital platforms, operators face challenges in providing accessible, cohesive content and effectively introducing new menu items.
Service Intelligence Platform
Frontline Team Members
Vantero transforms learning into an engaging experience through trivia games, comprehensive menu access, and competitive leaderboards with enticing rewards. The app enriches knowledge of food, wine, and spirits, bolsters confidence, and ensures the team remains well-informed.
Restaurant Management
Our intuitive cloud-based system simplifies menu and trivia updates with dynamic notifications. AI-generated trivia keeps your team engaged, monthly features enhance expertise, and analytics highlight strengths and areas for growth.
Beverage Partners
Manage your brand content and trivia, open up sponsorship opportunities. Partners can run sales contests across multiple restaurants, driving engagement and promoting their products. This creates a cohesive, efficient knowledge-sharing environment for operators, frontline teams, and beverage partners.
Industry Voices
"Service is not servile - to transmit love through a hospitality experience is one of the most noble things we can do for another. That starts with what I call swagger: knowledge gives power, power begets confidence. Vantero has driven our average check by more than 350 basis points. We don't want order takers at LDV. We want people who curate a magical, hospitable experience - and Vantero gives them the tools to do it."
John Meadow
Founder, LDV Hospitality
"Vantero for the Ascend Group has been -and I don't say this lightly - a gamechanger. It gives our leaders real-time insight into where each team member thrives and where they need support. The wallflowers are blossoming. Our OSAT went from a 4.2 up to a consistent 4.6-4.7, and we tie that directly to this tool."
JEFFREY FREDERICK
Executive Leader, Ascend Group
"The client is the bloodline of any hospitality business. Vantero is essential to capturing that knowledge and sharing it in an innovative, gamified way. It institutionalizes the guest experience so it continues even as teams change and it motivates employees at the same time. Vantero is uniquely positioned to do this. It's the way to go."
AHMASS FAKAHANY
Hospitality Executive
"Hospitality people are naturally competitive, so Vantero fell right in line with that - and from there it became real collaboration. It's become part of our DNA, especially in training. The growth is real: Frankie started as a busser when we first rolled out Vantero, became a runner, and is now thriving as a server at our new location."
JESSICA JOHNSON
Manager, Scarpetta & Barlume
"I've always believed you don't ask somebody to do something you arent willing to do yourself. Leading by example is why I stay engaged with Vantero every day. Watching the younger staff runners, bussers, hosts - build real confidence at the table and in themselves has been incredible."
BRANDON RASTOK
Senior Leader & Administrator
"The Vantero app is cutting-edge - It makes my job as a manager so much easier. In hospitality, you're in the business of anticipating, and the VIP module evolves in real time: when a guest books through SevenRooms, the whole service staff gets a quick quiz on who's coming. It's the greatest cheat sheet that's ever existed."
DEAN SHEREMET
Hospitality Manager